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General Information about tenants rights

GENERAL INFORMATION ABOUT TENANTS RIGHTS
Follow this link to the Tenants NSW web site. This site contains fact sheets about all aspects of tenants’ rights, which can be viewed on-screen or downloaded and printed out. It also contains contact information for all tenants advice and advocacy services, and sample letters that tenants can use as a guide when writing to your landlord.

pdf Tenants Rights in NSW 2012 – the Pocket Guide
This booklet has been produced by the Eastern Area Tenants Service and includes brief outlines of aspects of tenants rights and tenancy law. It can be viewed on screen or printed out. If you want an actual booklet, please email or write to EATS (see right panel) and ask us to send you a copy.
Link Market Rent Surveys; Housing NSW
This link takes you to a very useful tool for tenants. It sets out the rates of market rents in various postcodes or local government areas, based on the values of new bonds lodged. This resource can be used by tenants to assess rent increases demanded by landlords, and for a host of other purposes.
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The Residential Tenancies Act 2010
The main law that regulates tenants rights. This is a pdf version of the Act, which is easy to read both on screen and , if downloaded and printed out, in hard copy. Be aware that it is a very long document.

Link NSW Civil and Administrative Tribunal (NCAT)
This link takes you to the NCAT web site where you can access application forms and a great deal of useful information about the NCAT and how it works.
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NSW Civil and Administrative Tribunal (NCAT) tenancy application form
This can be filled in on line at the NCAT website (above) or downloaded, printed out, filled in the old fashioned way, and faxed, posted or delivered in person to the NCAT Sydney registry at 66 Goulburn St Sydney NSW 2000.

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NSW Civil and Administrative Tribunal (NCAT) Social Housing application form
This can be filled in on line at the NCAT website (above) or downloaded, printed out, filled in the old fashioned way, and faxed, posted or delivered in person to the NCAT Sydney registry at 66 Goulburn St Sydney NSW 2000.

pdf Migrants' outline of tenancy rights
Outlines in straightforward terms some of the issues that new migrants need to be aware of when looking for housing in Sydney, and sets out the standard tenancy rights.
Link Standard Form Residential Tenancy Agreement
This is a link to Fair Trading NSW and the standard form agreement that applies to all residential tenancies in NSW.
pdf Lifts
A discussion of what you can do if the lift(s) stop working where you live.